Thank You to Our Back of the House Sponsors
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A Successful CFHLA Team Retreat
at Conrad Orlando at Evermore
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A huge thank you to the team at the Conrad Orlando at Evermore for hosting our annual CFHLA team retreat this week!
Over the past few weeks, our team has been listening closely to feedback from our leaders and members and we took that feedback and put it to work. This retreat gave our dedicated team the time to collaborate and build a plan for 2027 and beyond, that strengthens our programs and efforts and provides even greater value to Central Florida's hospitality industry.
We’re excited about what’s ahead and look forward to sharing several new opportunities and initiatives soon.
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Once again, thank you to General Manager Sean McCarron and the entire Conrad Orlando team for the incredible hospitality and for providing the perfect setting to plan for an exciting year ahead at CFHLA!
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Congratulations to CFHLA Members Recognized
in the 2026 MICHELIN Key Selection
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On behalf of CFHLA, we'd like to congratulate our members who have been recognized in the 2026 MICHELIN Key Selection, celebrating the exceptional hospitality, service, and experiences that continue to elevate Orlando as a world-class destination.
Congratulations to the following two CFHLA member hotels on receiving the 2026 MICHELIN Key Distinction including:
The MICHELIN Guide evaluates hotels using five criteria: excellence in architecture and interior design, quality and consistency of service, overall personality and character, value for the price, and a significant contribution to the neighborhood or setting.
These distinctions recognize the dedication and creativity of hospitality professionals who work every day to deliver memorable guest experiences and set high standards for the industry. From distinctive design and personalized service to the unique experiences that define Central Florida, these properties demonstrate the depth and diversity of Orlando’s hospitality offerings.
Congratulations again to our CFHLA members and their teams on this outstanding recognition! We’re proud to have members whose teams continue to set a standard of excellence and strengthen Orlando’s reputation as a premier destination for travelers from around the world.
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CFHLA Updates Hospitality Leaders from Across the Central Florida Region
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This week, our CFHLA President/CEO Robert Agrusa had the opportunity to update hospitality professionals and leaders at both Disney’s Polynesian Village Resort and the Central Florida Marriott Business Council, regarding hospitality trends, industry impact, advocacy efforts, and other CFHLA initiatives.
These engagements provided a great avenue to discuss the issues shaping Central Florida’s hospitality industry, highlight CFHLA’s work with our members and within the community, and strengthen relationships with hospitality leaders from across the Central Florida region.
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CFHLA appreciates the opportunity to connect with our members and looks forward to continuing these conversations and collaborations moving forward. If you have an speaking engagement that you'd like for us to consider, please contact Lauren King at lauren.king@cfhla.org.
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Hyatt Regency Orlando Supports Rosemont
Elementary Through School Supply Drive
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Every student deserves the tools and resources to learn, grow, and reach their full potential. Through its continued Adopt-A-School partnership, Hyatt Regency Orlando is helping make that possible for students at Rosemont Elementary School.
The hotel recently organized a generous school supply drive, collecting nearly $700 worth of essential classroom supplies to help stock Rosemont Elementary’s school store. These items will give students access to resources that support their learning and help them stay prepared throughout the school year.
Beyond the supplies themselves, the donation represents something equally important: a community partner invested in students and their success. When local businesses step forward to support schools, they help create stronger connections between education and the community - and remind students that people beyond the classroom are rooting for them.
CFHLA is grateful to Hyatt Regency Orlando for its continued generosity and commitment to Rosemont Elementary, helping support the next generation through meaningful community partnership.
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CONGRATULATIONS TO OUR OCTOBER
MEMBERS OF THE MONTH
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CFHLA is proud to recognize Daniel Vidal of Omni Orlando Resort at ChampionsGate as our Lodging Member of the Month for October!
Daniel’s dedication to CFHLA is reflected in his leadership on our Engineers’ Council, his participation in signature events, and his consistent willingness to share his time and expertise. His engagement has helped strengthen connections among hospitality professionals and supported the collaboration that keeps our industry moving forward.
We are grateful for Daniel’s continued involvement and the leadership he brings to CFHLA and the broader hospitality community.
CFHLA is also excited to recognize Julie Schroeder of Your Environment’s Solution as our Allied Member of the Month for October!
Julie’s commitment to CFHLA goes well beyond membership. From supporting signature events and participating in the Patriot Day Adopt-A-Station Program to serving on the Engineers’ Clay Shoot Fundraising Committee, she consistently finds ways to contribute to our association and community.
Her generosity, thoughtful feedback, and willingness to lend a hand make her a valued partner and an important part of CFHLA’s hospitality network. We sincerely appreciate Julie’s continued support and the positive impact of her involvement.
Once again, we are honored to recognize and celebrate Daniel and Julie as our October Members of the Month!
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Meet Our Silver Partners:
Dr. Phillips Center for the Performing Arts & Kustom
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Dr. Phillips Center for the Performing Arts is a proud to support CFHLA because we share a commitment to strengthening Central Florida’s hospitality industry, workforce, and community. As a private nonprofit and cultural anchor in downtown Orlando, we also serve as an economic driver, attracting visitors and enriching the region’s quality of life.
Company Snapshot: Since opening in 2014, Dr. Phillips Center has welcomed more than 6 million guests to over 7,500 performances and events across its campus. Home to Steinmetz Hall, Walt Disney Theater, Judson’s Live, and other distinctive venues, the Center attracts regional, national, and international artists and audiences. Its activity has generated $227.6 million in economic impact, supported 2,483 jobs, and contributed $29 million to community initiatives. Through education, scholarships, and workforce development, Dr. Phillips Center helps build a strong talent pipeline while bringing arts and culture to residents and visitors throughout Central Florida.
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Kustom is proud to support CFHLA and its commitment to strengthening Central Florida’s hospitality industry. By bringing together hotel operators, industry partners, and community leaders, CFHLA creates valuable opportunities for collaboration and helps advance the relationships and resources that support the industry’s continued success.
Company Snapshot: Founded in 1968, Kustom is a national, independently owned disaster recovery and property restoration platform trusted by leading hospitality brands. Operating across 48 states with more than 29 divisions and 3,400 experts available 24/7, Kustom helps hospitality asset managers and operators protect revenue, preserve brand standards, and maintain the guest experience when disruptions occur. Its teams provide a single point of accountability for rapid response, mitigation, remediation, reconstruction, and capital improvement projects. With experience working discreetly in occupied hotels and managing complex portfolios, Kustom delivers coordinated restoration solutions that help properties recover and return to business.
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About CFHLA
6675 Westwood Blvd #210, Orlando, FL 32821
The mission of the Central Florida Hotel and Lodging Association is to represent the Central Florida Hospitality Industry, by setting the standard of excellence through advocacy, collaboration, education, recognition, and service.
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